TForce Logistics - Dartmouth NS

If I could give zero stars I would. Absolutely useless, zero accountability. We had a large package arriving from Amazon while we were out of town, so I was watching my email closely for updates. We had a neighbour and my father in law also checking the doorstep periodically. After several days I checked Amazon and the delivery was apparently made by this company, Dynamex, 3 days prior. I called them to check what happened, and the agent on the phone showed absolutely no regard for the fact that we did not receive the package. He simply emailed me the blurry picture of delivery proof, and said they never send any delivery updates or confirmation (unlike every other delivery service). I don’t doubt that the delivery was made, but what use is simply dumping a box on a busy street and snapping a blurry picture as the driver takes off?? How am I supposed to know that it is there? Obviously it was stolen by an opportunistic passer-by.Thankfully Amazon were kind and helpful in arranging a prompt replacement of all items, but how much money are these incompetent losers costing them, with all the replacements they must have to send? I made a complaint to Amazon - which I *strongly* suggest you all do - it was passed onto warehousing, and specified I didn’t want the replacement order (or future orders) “handled” by this complete joke of a courier service. So far so good on that front.Edit: having read the litany of appalling reviews that reflect my experience exactly, I have no doubt that these guys are complete scammers, taking advantage of Amazon’s generous replacement policy.

I got my package a week after ordering it at my apartment door, but I'm only giving 4 stars because they didn't say what the delivery date was going to be before delivering it.

Package delivered to wrong house. Honest neighbour's came through and called me. No return call from shipper.

I am impressed with the speed and quality of the service they provided. They responded within 20 minutes to my emails. The package itself was received and delivered on time. I thank those who contributed to this great quality of service!

Update: I received my package but delivery person ignored message left by call centre to call when dropping off package. (I gave them my business number to share with delivery person and I have it clearly posted on our door).My coworker found it on the floor by our door which is near a well used mall entrance.. if your delivery people don't care then maybe they shouldn't be responsible for parcels. I'll be contacting you and Amazon directly because this is absurd.---Can I pickup my package from you in person?

Every time this carrier delivers there's always issues with my packages, a couple have been stolen because drivers have left them in public areas and not where they're supposed to be left. One time I even had a package delivered to the wrong address... like really. The missing packages would not be as big as an issue if they didn't lie where they left them saying they delivered to a mailroom" when I don't even have a mailroom

My package was left in the unsecure part of the building. There was no attempt to buzz me and I was home all day. I had called your company earlier that day stating what my buzzer code was (my apartment number) and that the carrier was allowed to deliver to my front door in my apartment building. It’s funny because earlier that day I did get delivery from your Company and your delivery guy was able to buzz me and bring the package to my door. Though he did properly throw them at the door as there was a loud clunk. He was just books but still. The missing package was after a failed delivery notice saying that they didn’t have access to the apartment building. There is a directory in the front lobby, with the tenants name and buzzer code. Again I was home all of that day as well, no no attempt to buzz the apartment was made. I was able to contact the seller and tell them what happened and they manage to refund me for my purchase. You need to either retrain your delivery personnel that are causing these problems, as it appears it’s a reoccurring one. Or realize if this keeps happening Amazon is probably gonna drop you like they did with UPS. Because this was not only unprofessional, it’s negligence. Obviously this delivery person didn’t care about the packages they were delivering.

I'm surprised this courier company is still operating properly. Not surprisingly the items I purchased from sportchek were successfully lost by them. I sent an email to their operator asking about my package. What I got was a very blurry photo proving that they delivered my package. But I have been living in my apartment for more than 5 years. I can be very sure that this is not any corner of our apartment. For your pleasure and to get what you pay, please stop using this courier company until they can successfully deliver your package.

This company deserves zero stars. I contacted them twice about a package that was delivered" a week ago and have received the same blurry picture as "proof" that it was delivered. The problem is that they did not deliver to my apartment so I have no idea where it might be.If TForce Logistics does feel the need to respond to this review maybe say something different than your past automated response "Apologize for the inconvenience. This is not the kind of experience anyone anticipates. Please share the tracking ID for the concerned package so we can investigate what happened and get back to you with a solution"Ive shared my tracking number twice